Terms of service

Effective Date: 05 February 2026

METI VENTURES PRIVATE LIMITED - TERMS & CONDITIONS

Welcome to Meti Ventures Private Limited ("Company", "Meti Ventures", "Meti Veda", "we", "us", "our").

These Terms & Conditions ("Terms") govern your use of our website https://metiveda.com/ ("Website") and the purchase of our products ("Products").

By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

Our store is powered by Shopify Inc., which provides the e-commerce platform enabling us to sell our products.

SECTION 1 - ELIGIBILITY

  • You must be at least 18 years old or have legal guardian consent.
  • You agree to use the Website only for lawful purposes.
  • Any misuse, fraudulent activity, or violation of laws may result in termination of access.

SECTION 2 - GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone at any time.
  • You may not copy, reproduce, resell, or exploit any part of our Website without written permission.
  • Payment information is securely processed through third-party payment gateways.

SECTION 3 - PRODUCTS & PRICING

  • Product prices are subject to change without prior notice.
  • We reserve the right to modify or discontinue Products at any time.
  • Product images are for representation purposes; packaging may vary.
  • Certain Products may be available in limited quantities.
  • We do not guarantee that product results will be identical for every individual.

SECTION 4 - ORDERS & BILLING

  • We reserve the right to cancel or refuse any order at our discretion.
  • We may limit quantities purchased per person, household, or order.
  • Customers must provide accurate billing and shipping details.
  • False, incomplete, or fraudulent orders may be cancelled without notice.

Cash on Delivery (COD)

  • COD is available in selected locations.
  • Refusal of genuine COD orders without valid reason may result in restriction of future COD purchases.

SECTION 5 - SHIPPING & THIRD-PARTY COURIER

  • Orders are processed within the timelines mentioned on the Website.
  • We use third-party courier and logistics partners ("Logistics Partners") for delivery.
  • Delivery timelines are estimates and may vary due to location, operational delays, weather conditions, or external factors.
  • Once the order is handed over to the Logistics Partner, delivery is subject to their operational policies.
  • We are not liable for delays, loss, or damage caused by third-party courier services beyond our reasonable control.
  • Risk of loss transfers to the customer upon successful delivery at the provided address.
  • Incorrect shipping details may result in failed delivery and additional charges.

SECTION 6 - RETURNS & REFUNDS

Returns and refunds are governed by our separate Return & Refund Policy available on the Website. We reserve the right to refuse returns that do not meet policy conditions.

SECTION 7 - THIRD-PARTY SERVICES & TOOLS

Our Website may use third-party services including:

  • Payment gateways
  • Advertising platforms (Facebook Ads, Google Ads)
  • Analytics tools
  • Courier services

We do not control third-party platforms and are not responsible for their content, policies, or actions.

SECTION 8 - USER CONTENT & FEEDBACK

If you submit reviews, comments, or feedback:

  • You grant us a non-exclusive right to use, edit, and publish such content.
  • We are not obligated to compensate you.
  • You must ensure your submissions do not violate any laws or third-party rights.

SECTION 9 - PERSONAL INFORMATION

Your personal data is handled according to our Privacy Policy available on the Website.

SECTION 10 - PROHIBITED USES

You may not:

  • Use the Website for illegal purposes
  • Violate intellectual property rights
  • Upload malicious code
  • Collect personal data unlawfully
  • Engage in spam, phishing, or fraudulent activity

Violation may result in legal action.

SECTION 11 - MEDICAL DISCLAIMER (IMPORTANT)

If our Products fall under herbal, wellness, or nutritional categories:

  • Products are not intended to diagnose, treat, cure, or prevent any disease unless explicitly stated.
  • Information provided on the Website is for general informational purposes only.
  • Customers should consult a qualified healthcare professional before using any product, especially if pregnant, nursing, taking medication, or having medical conditions.
  • Individual results may vary.

SECTION 12 - DISCLAIMER OF WARRANTIES

All services and products are provided "as is" and "as available."

We do not guarantee uninterrupted, secure, or error-free Website access.

To the maximum extent permitted by law, we disclaim all warranties.

SECTION 13 - LIMITATION OF LIABILITY

Meti Ventures Private Limited, its directors, employees, and affiliates shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Delays caused by third-party service providers

Total liability shall not exceed the amount paid for the purchased Product.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Meti Ventures Private Limited from claims arising out of your breach of these Terms or violation of any law.

SECTION 15 - SEVERABILITY

If any provision is found invalid, remaining provisions shall continue in effect.

SECTION 16 - TERMINATION

We may suspend or terminate access if these Terms are violated.

You remain responsible for outstanding payments.

SECTION 17 - GOVERNING LAW

These Terms shall be governed by the laws of India.

All disputes shall be subject to the jurisdiction of courts in Gujarat, India.

SECTION 18 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Website constitutes acceptance of updated Terms.

SECTION 19 - CONTACT DETAILS

Meti Ventures Private Limited

GST: 24AAUCM3203A1ZX

Email: support@metiveda.com

Website: https://metiveda.com/