Privacy policy

Effective Date: 05 February 2026

Meti Ventures Private Limited Privacy Policy

Meti Ventures Private Limited (“Meti Ventures”, “we”, “our”, “us”) respects your privacy and is committed to protecting it.

This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard personal information through our website https://metiveda.com/ (“Platform”) and in connection with the sale of our products (“Products”).

By accessing or using our Platform, you consent to the collection and use of your information as described in this Policy. If you do not agree, please discontinue use of the Platform.

1. Company Information

Legal Name: Meti Ventures Private Limited

GST Number: 24AAUCM3203A1ZX

Registered in: India

Email: support@metiveda.com

2. Personal Information We Collect

A. Information You Provide

When you interact with our Platform, you may provide:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Country, state, postal code
  • Order details
  • Payment information (processed securely via third-party gateways)
  • Feedback, reviews, or survey responses

Certain information is mandatory to process orders, including Cash on Delivery (COD) orders.

B. Information Collected Automatically

We may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referral source
  • Cookies and tracking data

This helps improve user experience and website performance.

C. Information from Third Parties

We may receive information from:

  • Payment gateway providers
  • Logistics and courier partners
  • Advertising platforms (Facebook and Google)
  • Analytics providers

We are not responsible for third-party website privacy practices.

3. How We Use Your Information

We use personal information to:

  • Process and deliver orders (including COD orders)
  • Confirm transactions and send updates
  • Provide customer support
  • Improve products and website performance
  • Run advertising campaigns (Facebook Ads and Google Ads)
  • Conduct analytics and research
  • Prevent fraud and comply with legal obligations

4. Advertising & Tracking Technologies

We use:

  • Facebook Pixel
  • Google Ads Conversion Tracking
  • Google Analytics

These tools may collect information about your browsing behavior to provide relevant advertisements and measure campaign performance.

You can manage ad preferences through your Google and Facebook settings.

5. Cookies Policy

We use cookies to:

  • Enable website functionality
  • Store cart information
  • Analyze traffic
  • Personalize advertisements

You may disable cookies via browser settings, but certain features may not function properly.

6. Sharing of Information

We may share personal data with:

  • Payment processors
  • Courier and logistics partners
  • Marketing and analytics providers
  • Government or legal authorities (if required by law)

We do not sell or rent your personal information.

In case of business restructuring, merger, or acquisition, data may be transferred in compliance with applicable laws.

7. Data Security

We implement reasonable physical, electronic, and administrative safeguards including:

  • SSL encryption
  • Secure payment gateways
  • Restricted data access

Users are responsible for maintaining login credential confidentiality.

8. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill order and legal requirements
  • Maintain business records
  • Resolve disputes

After this period, data is securely deleted or anonymized.

9. Your Rights (As per Digital Personal Data Protection Act, 2023)

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of data
  • Withdraw consent
  • File a grievance
  • Nominate a representative in case of incapacity

To exercise your rights, contact: support@metiveda.com

10. Children’s Privacy

Our Platform is not intended for individuals under 13 years of age. We do not knowingly collect personal data from children.

11. Withdrawal & Opt-Out

You may:

  • Withdraw consent
  • Opt-out of promotional communication
  • Request deletion of personal information

By emailing: support@metiveda.com

12. Policy Updates

We may update this Privacy Policy periodically. The revised version will be posted on https://metiveda.com/ with an updated effective date.